being human stories

Creating A High-Trust, High-Performance Culture


Building a culture of trust is the most powerful way to build employee engagement. Neuroscientific research shows that employees in high-trust organisations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance.


So how do we create a high trust culture in our organisation?

It takes hard work. It takes intentional thinking and actions. It’s not the easy path or often the most visible path.


The first step in creating a high trust culture is the awareness on how our actions impact on others.

When we interact with others, most often all we see are their actions. Their intentions can be invisible to us. And when we act, we may not be aware of the impact our intentions have on others.

To have a high trust culture being aware of how we interact with others is crucial.


We need learn how to understand the needs of others.

Throw out the old adage ‘Treat others as you would like to be treated’.

Replace it with ‘ Treat others as they would like to be TREATED’ and get ready for great things to happen.


By understanding others we develop closer, more trusting relationships and a culture where people enjoy coming to work and feel they are part of something.


So practice stepping back every now and again and pondering how your last interaction with someone went.


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